Support available during increased national Covid-19 restrictions
Update for local partners from East Sussex County Council
Residents who need extra help to get food, medicines, and other essentials, or who are lonely and isolated, are being encouraged to ask trusted family, friends and neighbours if they can help, in the first instance.
Getting advice and community support
ESCC has dedicated coronavirus help and support web pages where people can find a range of information and advice: www.eastsussex.gov.uk/coronavirus.
Residents can find out about services that can help with specific issues and what to do if they can’t get food, medicines, or are lonely and isolated, on the community support web pages. This includes details of the five community hubs in East Sussex, and how to get in touch. Please signpost people to this information, or use the pages to share phone numbers with residents who are not online.
Advice for people clinically extremely vulnerable to coronavirus
We have also published advice online for people clinically extremely vulnerable to coronavirus (CEV): www.eastsussex.gov.uk/CEV. ESCC is the lead organisation for support for CEV people. We have emailed people we have an email address for with lots of information about the support available. We’re also phoning everyone registered as CEV whilst increased national restrictions are in place. We will start by contacting people who needed help last time and anyone who is newly added to the shielding patient list, to make sure we reach those who are most likely to need help as quickly as possible.
The national government won’t be providing food boxes to people who are clinically extremely vulnerable. People registered as CEV can use a new online service to get access to priority supermarket deliveries, ask for contact about local support, and to update their details. If someone already has a priority supermarket delivery, they’ll keep it. How to register online.
CEV people who need help to register on GOV.UK, or need other urgent help like access to food, can phone Health and Social Care Connect on 0345 60 80 191 (open 8am to 8pm 7 days a week including bank holidays) or email Health and Social Care Connect.
Rother Community Hub
Our Community Hub remains available for anyone who feels vulnerable or isolated due to the Covid-19 pandemic. Anyone who needs support can call Customer Services on 01424 787000 (option 4) who will be able to provide details of known support groups in Rother.